Five Ways that Data Silos Hurt Your Organization

5 Ways Data Silos Hurt Nonprofit Organizations

Data “silos” occur when different departments use different systems to collect and store information like memberships, registrations, visits and donations. Because departments at cultural organizations often adopt new technologies that meet only their own needs, data silos are a common legacy. Unfortunately, they’re a legacy that impacts your bottom line—and your ability to support your …

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Mobile Printing for Sales Station Coming Soon!

Coming Soon: Sales Station POS Mobile Printing

As insert of our commitment to continuous improvement, we’re pleased to announce that Sales Station will soon support the Star Micronics SM-L300 3-inch portable printer. As a result, any Sales Station tablet or smartphone—including those used for mobile/roaming sales—will be able to print barcoded tickets and receipts. As a Bluetooth Low Energy (BLE) device, the …

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Improve Guest Experience with Aquarium Management Software

Improve your guest experience at your aquarium with the best aquarium management software.

With many other attractions competing for the same visitors, aquariums and marine life centers many times find it challenging to increase their attendance rates. Visitors are much more likely to show ongoing support through visits and donations when they have positive experiences. Therefore, your aquarium should focus on creating the best possible visitor experiences! Visitor …

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Available Now: Importing Program Groups & Members

Import program groups and members/rosters

We are pleased to announce that support for importing program groups and members is now available. For organizations that use group registration and/or reservation features, importing program groups allows you to create complete and accurate data for all the groups you serve, including the automatic assignment of program group privileges to every person identified as …

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Planned Infrastructure Upgrades in October

October infrastructure upgrades

Doubleknot is planning a number of infrastructure upgrades and enhancements that will take place in early October. These changes are designed to meet our growing demand and provide greater system availability for our customers and their constituents. The upgrades will be scheduled during off hours to minimize disruption. During this time, Doubleknot services may be …

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Best Practice: Wrapping Up Summer Programs

Best practice: wrapping up summer programs

While this summer’s triumphs and challenges are still fresh, now is the perfect time to identify opportunities to make administering next year’s summer programs even easier. Collect Feedback The best way to learn about camp operations is to seek honest feedback from everyone involved. Debrief your year-round staff and volunteers about their perspectives on the …

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