Mobile Donations/Text-to-Give Now Available!

Mobile Donations are Available Now!

We are pleased to announce that we now support donations by text messaging! Donors who text “give” or “donate” to your organization’s special phone number will receive a link to a mobile-friendly donation page. You can pick any available phone number or port an existing number to the service. Text-to-give even supports recurring monthly donations! …

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Digital Membership Cards for Android and iPhones

Digital membership cards, mobile membership cards

Doubleknot now supports digital mobile membership cards on Android devices. With our existing support for digital membership cards on iOS, you can now automatically issue digital membership cards that can be saved and displayed on any smartphone. Best of all, the Google Pay and Apple Wallet apps are included by default on all Android and …

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Awareness, Access, and Accountability: How Ticketing Software Can Support Museum Outreach

Learn how the right ticketing software can enhance your museum's outreach.

Many museums seeking to increase attendance by underserved communities begin with free and pay-what-you-want admission policies and programs. While these programs are easy to implement and easy to explain to funders and donors, multiple studies show that free- and reduced-cost admission programs alone do not successfully attract lower-income visitors.  For example, research by IMPACTS indicates …

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Museum Ticketing Software | How to Choose the Right System

Consider these top features when selecting your museum ticketing software.

To foster productivity and meet ever-increasing customer expectations, it’s critical that museums stay up-to-date on technology that visitors, members, and donors interact with. One of the most important pieces of the puzzle? Museum ticketing software. Forward-thinking museums use top ticketing software to optimize every interaction—from buying admission tickets and entering the museum quickly to checking …

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New Member Attendance Report

New Member Attendance Report

We are pleased to announce a new report that will be released soon for organizations that use Doubleknot’s integrated membership management solution. The Member Attendance report will display the number of times each member visited during any time period you specify. As with other Doubleknot reports, you can save a custom query of the report …

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Important: Update Sales Station Configuration on All iPhones and iPads

Update Sales Station Configuration

If your team uses Sales Station on *any* iOS device (iPhones or iPads), follow these steps on every device to update your configuration: On the iPhone or iPad, open Settings. Locate the Sales Station item and enter the server name app.doubleknot.com  Please let us know if you have any questions about these instructions. And, to …

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