Zoo management

6 Powerful Membership Management Features to Build Resiliency in 2021

member resiliency

Cultural organizations are facing unprecedented challenges as extended closures and restricted reopening have caused a precipitous decline in revenue. At the same time, a mostly homebound public seeks greater engagement with history, arts and the outdoors that museums, zoos and public gardens are uniquely able to provide. Nonprofits are meeting the increased demand for engagement …

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Digital Membership Cards for Android and iPhones

Digital membership cards, mobile membership cards

Doubleknot now supports digital mobile membership cards on Android devices. With our existing support for digital membership cards on iOS, you can now automatically issue digital membership cards that can be saved and displayed on any smartphone. Best of all, the Google Pay and Apple Wallet apps are included by default on all Android and …

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Innovative Solutions for Education Programs

VIDEO: Innovative Education Solutions

Doubleknot’s education solutions help eliminate paperwork, improve communications and speed checkin for camps, group visits and classes. Watch our short explainer video to learn more! Elissa K. MillerElissa Miller, M.Ed. is Communications Director for Doubleknot and ClearView CRM.  As the former development director for a regional nonprofit, she’s passionate about helping nonprofits and youth-serving organizations effectively …

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New Member Attendance Report

New Member Attendance Report

We are pleased to announce a new report that will be released soon for organizations that use Doubleknot’s integrated membership management solution. The Member Attendance report will display the number of times each member visited during any time period you specify. As with other Doubleknot reports, you can save a custom query of the report …

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Zoo Ticketing Software: 6 Tips to Streamline Admissions

Streamline your admissions process with the best zoo ticketing software.

Most zoos are focused on continuously improving the in-park visitor experience with new and updated exhibits, innovative interpretation aids, improved pedestrian flow, more amenities and concessions, and additional activities like guided tours, animal experiences, rides, and other attractions. However, the visitor experience actually begins before the visitor even enters the park! The ticket purchasing experience …

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Five Steps Toward a Data-Based Membership Benefits Strategy

Do your membership benefits maximize sales and renewals or are they ready for an overhaul? As government support declines, nonprofit cultural organizations are placing more emphasis on earned and contributed revenue to bridge the gap. Membership sales are typically a large portion of that revenue. As your organization works to boost sales and increase renewals, …

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Cultivate Meaningful Relationships with Personalization

Cultivate Meaningful Constituent Relationships with Personalization

While reading a recent job posting for a visitor services associate at a local museum, I was struck by the wide variety of job tasks expected of an entry-level team member: Operate the front desk Provide positive customer service experiences to both guests and facility rentals Provide general information about four different properties Offer concierge-like …

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Five Ways that Data Silos Hurt Your Organization

5 Ways Data Silos Hurt Nonprofit Organizations

Data “silos” occur when different departments use different systems to collect and store information like memberships, registrations, visits and donations. Because departments at cultural organizations often adopt new technologies that meet only their own needs, data silos are a common legacy. Unfortunately, they’re a legacy that impacts your bottom line—and your ability to support your …

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