Museums, zoos, aquariums, and other admission-based organizations face challenging circumstances for resuming operations during the COVID-19 pandemic. Prior to reopening, these organizations must create adequate policies for the health and safety of both guests and staff members. One of the … Continued
Museums are eager to bring back staff, open their doors, serve their communities, and generate much-needed revenue as soon as shelter-in-place and other restrictions are lifted. To protect visitors and staff, the decision to reopen must be backed with procedures … Continued
Doubleknot now supports digital mobile membership cards on Android devices. With our existing support for digital membership cards on iOS, you can now automatically issue digital membership cards that can be saved and displayed on any smartphone. Best of all, … Continued
Many museums seeking to increase attendance by underserved communities begin with free and pay-what-you-want admission policies and programs. While these programs are easy to implement and easy to explain to funders and donors, multiple studies show that free- and reduced-cost … Continued
To boost efficiency and meet ever-increasing customer expectations, museums need to stay up-to-date on every technology that visitors, members, and donors interact with, including museum ticketing software. Every online, on-site and mobile-based visitor interaction shapes the public’s perception of your … Continued
As part of our continuous efforts to improve our solutions, we are pleased to announce significant enhancements and new functions for Sales Station. Whether you use Sales Station as a stationary POS, as a mobile sales and management app or … Continued
When you think about visitor engagement, it’s easy to focus on exhibits, activities, education and fundraising. However, the first interaction that most visitors have with your aquarium is usually through ticket sales. Whether visitors purchase tickets through your website or … Continued
Museum ticketing software has evolved to handle much more than simply issuing admission tickets. Today, museum ticketing software is a fundamental element of enterprise-wide solutions that manage every aspect of the visitor experience. Data from ticket sales are crucial for … Continued
In honor of Earth Day on April 22, here are four environmentally friendly ways that Doubleknot can help your organization reduce paper waste, increase efficiency and provide great service while lowering administrative costs. Replace paper forms with online forms. Constituents … Continued
When you think about your current membership management software, are any of these statements true? Your printing and mailing costs are climbing. Why not offer mobile membership cards? They’re available instantly, difficult to lose and easy to replace. One organization … Continued