Ticketing and admissions

Timed Ticketing & Capacity Management: 5 Solutions for 2020

July 23, 2020 / By
Learn about timed ticketing and capacity management with this complete guide for admissions-based organizations.

Museums, zoos, aquariums, and other admission-based organizations face challenging circumstances for resuming operations during the COVID-19 pandemic. Prior to reopening, these organizations must create adequate policies for the health and safety of both guests and staff members. One of the solutions that many are choosing to implement is timed ticketing. Organizations that have high volumes …

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Ticketing and Admission Solutions for Reopening Museums

June 23, 2020 / By
Learn about the must-have ticketing and admission solutions for reopening museums as coronavirus subsides.

Museums are eager to bring back staff, open their doors, serve their communities, and generate much-needed revenue as soon as shelter-in-place and other restrictions are lifted. To protect visitors and staff, the decision to reopen must be backed with procedures and policies that comply with social distancing and other health-related guidelines. This article discusses ticketing …

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Digital Membership Cards for Android and iPhones

February 21, 2020 / By
Digital membership cards, mobile membership cards

Doubleknot now supports digital mobile membership cards on Android devices. With our existing support for digital membership cards on iOS, you can now automatically issue digital membership cards that can be saved and displayed on any smartphone. Best of all, the Google Pay and Apple Wallet apps are included by default on all Android and …

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Awareness, Access, and Accountability: How Ticketing Software Can Support Museum Outreach

January 17, 2020 / By
Learn how the right ticketing software can enhance your museum's outreach.

Many museums seeking to increase attendance by underserved communities begin with free and pay-what-you-want admission policies and programs. While these programs are easy to implement and easy to explain to funders and donors, multiple studies show that free- and reduced-cost admission programs alone do not successfully attract lower-income visitors.  For example, research by IMPACTS indicates …

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Museum Ticketing Software: 8 Must-Have Features

January 17, 2020 / By
Consider these top features when selecting your museum ticketing software.

To boost efficiency and meet ever-increasing customer expectations, museums need to stay up-to-date on every technology that visitors, members, and donors interact with, including museum ticketing software.  Every online, on-site and mobile-based visitor interaction shapes the public’s perception of your museum. Deploying the right museum software can do more than boost efficiency — it can …

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Aquarium Admissions Software: A Comprehensive Guide

April 2, 2019 / By
Check out this comprehensive guide to choose aquarium admissions software.

When you think about visitor engagement, it’s easy to focus on exhibits, activities, education and fundraising. However, the first interaction that most visitors have with your aquarium is usually through ticket sales. Whether visitors purchase tickets through your website or in a ticketing line, the engagement process almost always begins outside your aquarium walls. To …

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#1 Museum Ticketing Software | What Makes the Right Solution

June 22, 2018 / By
Find out what makes the right museum ticketing software.

Museum ticketing software has evolved to handle much more than simply issuing admission tickets. Today, museum ticketing software is a fundamental element of enterprise-wide solutions that manage every aspect of the visitor experience. Data from ticket sales are crucial for understanding attendance and purchase patterns, which make it possible to develop packages and programs with …

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Four Ways to Go Green for Earth Day

April 19, 2018 / By
Four ways your museum, zoo, nature center or scout council can go green for Earth Day!

In honor of Earth Day on April 22, here are four environmentally friendly ways that Doubleknot can help your organization reduce paper waste, increase efficiency and provide great service while lowering administrative costs. Replace paper forms with online forms. Constituents prefer online forms because they’re easy to fill out, and they don’t have to pay …

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Top Five Signs You Need New Membership Management Software

April 19, 2018 / By
Top 5 Signs You Need New Membership Management Software

When you think about your current membership management software, are any of these statements true?  Your printing and mailing costs are climbing. Why not offer mobile membership cards? They’re available instantly, difficult to lose and easy to replace. One organization estimates saving $30,000 a year by eliminating printing and postage costs. You can also provide …

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