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Important: Clear Cache to Eliminate Report Writer Issues

Important Information

We recently updated our Report Writer software. After the update, you may find that the default search criteria fields and Update Results button do not work as expected. This can occur when your browser is using cached information to display Doubleknot pages. To fix this issue, clear your browser’s cache. You can find instructions on …

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Ask Us Anything! An Open Q&A Webinar on 1/11/2018

Ask Us Anything! A Q&A Webinar

This time, you’ll set the agenda for the webinar! We will answer any question you have about Doubleknot. Even if you don’t have a specific question that you want to ask, you’ll definitely learn something new at this webinar. Topics might include: How to use reports to improve summer program administration Event and facility setup Setting up and …

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Expanded Customer Support Hours

Expanded Customer Support Hours

With the opening of our East Coast service center, we are pleased to announce that our customer support hours are expanded to better serve our clients in the Eastern and Central time zones. Doubleknot support hours are 8 AM to 8 PM Eastern Time Monday to Friday (holidays excluded)  Elissa Miller

WEBINAR: Understanding Discounts, Price Groups & Price Schedules

Would you like to learn more about Doubleknot’s powerful features for managing pricing and promotions? If so, join us on Thursday, October 26 at 11 AM Pacific / 2 PM Eastern for an informative webinar that will cover: How to use Discounts to create any kind of discount based on any condition you choose, such as entering a discount code, the presence of discount-eligible …

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Important: Reports will be updated over the weekend

Important Information

We are planning behind-the-scenes updates to reporting on Monday, October 2, 2017. When you access any Doubleknot report on or after Monday, the report may not be displayed correctly. This issue can be fixed with one simple step. If you experience any problems with reports on or after Monday, just refresh the browser page. For …

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