A chargeback is a payment dispute where a purchaser asks the bank that issued their credit card to reverse the charges for a purchase. Chargebacks are designed to protect consumers from fraudulent charges and unscrupulous vendors, but sometimes a customer will initiate a chargeback against a valid payment—for example, when they don’t recognize an item …
Youth programs are on the rebound, and families will be eager to enroll their kids in your enriching and engaging programs. Here are five important ways to simplify registration, payments and attendance as youth programs begin again. Capacity management and waitlists are crucial. Depending on your area, you may be enrolling programs at a portion …
5 Tips to Simplify Reopening Camps and Other Youth Programs Read More »
Museums, zoos, aquariums, and other admission-based organizations face challenging circumstances for resuming operations during the COVID-19 pandemic. Prior to reopening, these organizations must create adequate policies for the health and safety of both guests and staff members. One of the solutions that many are choosing to implement is timed ticketing. Organizations that have high volumes …
Timed Ticketing & Capacity Management: 5 Solutions for 2020 Read More »
Many museums seeking to increase attendance by underserved communities begin with free and pay-what-you-want admission policies and programs. While these programs are easy to implement and easy to explain to funders and donors, multiple studies show that free- and reduced-cost admission programs alone do not successfully attract lower-income visitors. For example, research by IMPACTS indicates …
Doubleknot’s education solutions help eliminate paperwork, improve communications and speed checkin for camps, group visits and classes. Watch our short explainer video to learn more! Elissa K. MillerElissa Miller, M.Ed. is Communications Director for Doubleknot and ClearView CRM. As the former development director for a regional nonprofit, she’s passionate about helping nonprofits and youth-serving organizations effectively …
If your team uses Sales Station on *any* iOS device (iPhones or iPads), follow these steps on every device to update your configuration: On the iPhone or iPad, open Settings. Locate the Sales Station item and enter the server name app.doubleknot.com Please let us know if you have any questions about these instructions. And, to …
Important: Update Sales Station Configuration on All iPhones and iPads Read More »
As part of our continuous efforts to improve our solutions, we are pleased to announce significant enhancements and new functions for Sales Station. Whether you use Sales Station as a stationary POS, as a mobile sales and management app or both, the upcoming changes will make sales, check-in and payments faster and easier. A few …
Doubleknot’s membership management solution makes it easy to recruit, retain, recognize and reward members at every touchpoint. When a membership enters the renewal period, members can renew or upgrade their membership in the following ways: Clicking a link in an automatic renewal notification. To view and set options for a membership renewal reminder, click Notifications …
Spring programs have already begun, and summer camps are right around the corner. Our Sales Station app for iPhones and iPads offers a wide array of features that simplify and streamline camp administration at program sites. If you missed the webinar about using Sales Station for camp programs last week or you want to review …
Using Sales Station for Summer Camp Programs: Video Available Now Read More »
Thanks to everyone who attended the webinar! We hope you’re excited about the new features and we appreciate your questions and your feedback. If you missed the webinar, or you want to review the material, you can watch the video here. You’ll also find a PDF that contains answers to questions asked during the webinar. If you …
New Features for Gift Cards, Loyalty Accounts & Grants: Webinar Video Read More »
