New and Updated Documentation

The following documentation is now available: NEW: Creating and Editing Facilities (User Guide) NEW: Reservations Based on Facility Reservations (User Guide) NEW: Setting Gift Membership Options (User Brief) NEW: Setting Facility Booking Windows (User Brief) NEW: Document Library (User Guide) … Continued

NEW: Editing Profile and Registrant Type During Registration (Administrators Only)

Two administrative features have returned that make it easier for administrators to enter and edit registrations on behalf of constituents. When entering or editing a registration, administrators will be able to: Change the registrant type of an existing registrant from an easy-to-access … Continued

COMING SOON: Copy Individual Event Settings to Another Event

When you manage multiple events, it can be tedious to configure common information in each event. To make it easier to set up events and to ensure consistent information, you’ll be able to copy selected attributes from an existing event … Continued

NEW: Setting the Display Order for Registrant Types

Event Management now includes support for changing the order in which registrant types are displayed during the registration process. By default, the registrant types are displayed in the order in which you added them. The Registrant Type Order feature on … Continued

NEW: Custom Booking Windows for Different Organizational Groups

Doubleknot now makes it possible for organizations that rent facilities to set different booking windows for different organizational groups. (Organizational groups are created in the Groups tab of Member Management.) The booking window is the range of dates in which … Continued

What is the “Search and Select Owner” Page?

Sometimes, you or your staff will need to enter registration information on behalf of a constituent. To make it easy for administrators to register other people, you can use the Search and Select Owner page to look up the constituent’s … Continued

Reporting Webinars Available Online!

Videos of the following reporting webinars are available online: Reporting Overview and Understanding Calendar Activity Event Reports Understanding Program Reports and Tailoring Them to Your Needs Understanding Reservations & Facilities Reports and Tailoring Them to Your Needs

Price Groups/Schedules Enhancements are Live!

Based on your feedback, additional enhancements to the Price Groups/Schedules feature were released this week. Improvements include support for setting price groups, early discounts, and late fees for session events in programs as well as for the overall session. The following … Continued

Webinar: Working with the New Discounts Interface

Join us on Tuesday, February 3, at 11 AM PST/2 PM EST for a webinar about the new Discounts interface!   Learn how the new Discount Management pages and the Manage Discounts utility will make it easier to manage discounts … Continued

Watch the Webinar about the new Price Groups/Price Schedules feature

If you missed this week’s webinar about the new Price Groups/Price Schedules feature, you can watch the video to learn about its benefits and best practices for using price groups and price schedules for events, programs, memberships and reservations. Click … Continued