WEBINAR: Understanding Pricing, Price Groups & Payment Schedules

Doubleknot offers complete control over how prices are presented to your customers and how your customers can pay for their purchases. Please join us for a fact-filled webinar on Tuesday, November 8 at 2 PM Eastern/ 11 AM Pacific where we’ll thoroughly cover every aspect of pricing and payments including:

  • Using price groups to display only the prices that are relevant for the selected registrant types
  • How to schedule price changes in advance (especially helpful for facility reservations)
  •  Setting up payment schedules so customers can pay in installments.

Webinar: Understanding Pricing, Price Groups & Payment Schedules


Date: November 8, 2016
Time: 2 PM Eastern / 11 AM Pacific

Register for Webinar

Sales Station Mobile POS for iPhones Available Now!

Sales Station for iOS extends the full power of Doubleknot’s integrated solutions with the simplicity and convenience of a mobile point-of-sale solution. Sales Station turns iPads and iPhones into a completely portable point-of-sale with easy access to everything you offer.

Adding tickets to a purchase

Sales Station Mobile POS lets you sell and collect payment anywhere

Because Sales Station is fully integrated with Doubleknot, you don’t need to set up tickets, memberships, reservations or merchandise a second time. You can add buttons to the screen for any event, reservation, membership or product, and add anything to a purchase (even if it’s not assigned to a button) with a few simple taps. And with all of your online, on-site and mobile sales and donations are recorded in Doubleknot’s database, you’ll have a 360-degree view of your customers and operations and a single source of data for reporting.

Items in the purchase are displayed in the Charges column. Just tap the blue button or swipe a credit card to collect and record payment (credit card reader not shown).

Here are a few ways that nonprofits use Sales Station:

  • Linebusting. Reduce wait time and speed admissions by using Sales Station as a pop-up ticket or membership booth.
  • Checkin for camps, events and programs. Look up registrants, update registrations and collect payments anywhere without requiring program staff to handle cash or checks.
  • Fundraising. Ask for donations to support an exhibit as visitors exit, and accept donations at special events on or off your site.
  • Memberships. With roaming membership sales, staff can convert visitors to members and credit the cost of today’s admission against the membership price. Existing members automatically receive their benefits on any purchase.

If you’re ready to start using Sales Station for iOS or if you have any questions, contact us at doubleknot@doubleknot.com.

WEBINAR: Increasing Revenues with Discounts and Promotions

Discounts help attract new constituents, reward your current supporters and members and increase overall purchases. With Doubleknot’s Discounts module—the most comprehensive discount management solution in the industry—you can offer almost any kind of discount on everything you sell, with exceptional flexibility for setting the qualifying purchase and the discounted item. Join us for a webinar on Thursday, September 8, 2016 at 2 PM Eastern / 11 AM Pacific, where we’ll cover how to create and track discounts, introduce new features and answer your questions.

Understanding Discounts and Promotions

Discounts Webinar: September 8, 2016

Date: Thursday, September 8, 2016
Time: 2 PM Eastern / 11 AM Pacific

Register for the webinar!

Five Easy and Effective Ways to Increase Revenue

We know your nonprofit isn’t about revenue—you’re committed to delivering your mission. But, we also understand that you have to maintain and increase revenues to support and expand your programs. Here are five fast, high-impact ways that Doubleknot can help you raise more money for your organization.

  1. Collect more donations at your site and events. Guests are most receptive to donation requests when they’ve just visited an exhibit, watched a presentation or attended a class that calls their attention to the plight of an animal, an ecosystem or a valuable initiative. Place your staff in strategic locations to ask each visitor for support, and collect donations on a smartphone or tablet so that all the donor has to do is swipe a credit card. One of our clients recently collected more than $6000 in on-site donations at a weekend event using Doubleknot’s Sales Station app and secure card reader on iPads!
  2. “Adoption” campaigns aren’t just for zoos. Zoos around the country rely on animal “adoptions” as an important fundraiser, but adoption can be adopted by almost any other kind of nonprofit. For example, museums could offer the adoption of an exhibit while nature centers can offer adoption of a habitat, a trail or local wildlife. And, the same Doubleknot features that support adoption can also be used for fundraisers like donor plaques, bricks and more.
  3. Make adoptions giftable! Grandparents and other adults appreciate the option to give a charitable gift in a young person’s name that’s meaningful to the child. And, children can appreciate the gift of a donation when it comes with a personalized certificate and a plushy or other small memento. Additional on-site recognition opportunities for adopters, like awarding every young adopter with a ribbon that they can proudly wear on their visits, can help drive attendance and increase positive engagement with your organization.
  4. Integrate a donation request with every purchase. It’s easy for visitors to ignore a Donate Now button, even if it appears on every page of your web site. An integrated checkout donation request places the “ask” exactly where you want it—at the beginning of the checkout process when the visitor has already decided to make a purchase at your site. One of Doubleknot’s clients raised an extra $100,000 in donations just by adding a donation request during every membership signup.
  5. Drive new memberships with meaningful incentives. Standard membership benefits like free admission, gift shop discounts and reduced registration fees may not be enough to convert some of your visitors to members. Consider other kinds of incentives that purchaser’s will value but won’t reduce your revenues, like offering early members-only hours on popular days or priority early member registration for camps and classes: for many parents, locking down summer and holiday plans early is easily worth the membership cost.

If you’d like to learn more about how Doubleknot supports these initiatives, if you have questions about how to get started or if you can suggest an idea that we missed, please let us know at Doubleknot@doubleknot.com.

Why Generic Plug-In Credit Card Readers are a Poor Choice for Nonprofits

Your Nonprofit Isn’t Generic. Don’t Rely on a Generic Payment Solution!

Doubleknot Sales Station is the best mobile POS for nonprofits.

Using Square or a similar solution for collecting in-person credit card payments may seem like a good idea, but the truth is, generic solutions can cause very real problems:

  • You have to configure everything in two systems: one for online purchases and one for payments at your site.
  • Fees may be higher. Generic payment solutions can have less favorable terms than the ones you’ve already negotiated for your online sales.
  • Because payments are recorded in another database, you have to manually consolidate sales and registration information from different systems for accounting.
  • You can’t access purchases that a customer already made online, so you can’t update registrations or collect outstanding payments and have the information automatically updated in Doubleknot.

The Doubleknot Sales Station app for iPads is the only fully integrated mobile point-of-sale designed specifically for nonprofits. With Sales Station, you can sell merchandise, sign up new members, collect donations and book new registrations and reservations anywhere.

You can even look up an existing registration, update the information and collect outstanding payments on the spot. And because Sales Station is fully integrated with Doubleknot, every piece of information is automatically stored in the single, unified database.

Every Doubleknot subscription includes the use of Sales Station at no additional cost, so if you’re already a client, there’s no reason to delay. Let us know that you’re interested, and we’ll get you started right away.

If you’d like to learn how Doubleknot’s integrated online, on-site and mobile solutions for nonprofit ticketing, admissions, registrations, reservations, memberships and fundraising can help your organization,  please let us know!

Webinar: Building Custom Registration Forms

Doubleknot’s custom registration forms deliver unparalleled flexibility in gathering information and assigning additional costs. Join us for an interactive webinar on Thursday, June 30, 2016 at 2 PM Eastern / 11 AM Pacific to learn more about this powerful feature! Topics will include:

  • Unique features of Doubleknot’s custom registration forms
  • Guidelines for effective design
  • Choosing the right items to collect the information you need
  • Adding optional costs
  • Conditional logic and page branching
  • How to thoroughly test your forms
  • Assigning forms to events, program sessions and facilities
  • Reviewing form data in reports

Building Custom Registration Forms

Thursday, June 30

Date: Thursday, June 30, 2016
Time: 2 PM Pacific / 11 AM Eastern

Register mpw

(Almost) Everything Doubleknot Can Do (in about 75 seconds)

We’re very pleased to present our new “explainer” video, which covers the scope of Doubleknot’s solutions in a little over a minute. Click below to watch, and let us know what you think!