Payments and billing

Authorize.net Improvements

If your organization uses the Authorize.net gateway, you may have received an email that details changes to their system. These changes are to decrease latency, increase reliability and reduce the number of service outages. To take advantage of the changes, Authorize.net recommends that merchants use one of their new URLs for transaction processing. If your …

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Required Permissions for Posting Balance Adjustments

If you’ve been redirected to the Feature List when the Adjust Balance page should be displayed (e.g., when you click Adjust Balance on the Payment Details page, or after your enter a new registration or reservation), your account may not have the required permissions to post adjustments for all of the items in the order. To …

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Price Groups/Schedules Enhancements are Live!

Based on your feedback, additional enhancements to the Price Groups/Schedules feature were released this week. Improvements include support for setting price groups, early discounts, and late fees for session events in programs as well as for the overall session. The following resources are available: Online help. To view the searchable online help, click Help at the …

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Powerful New Interface for Price Groups and Price Schedules

We’ve released a major enhancement to price groups and price schedules, with even more powerful features to control pricing for events, programs, memberships, and facilities. If you use price groups anywhere in Doubleknot, or if you want to schedule automatic price changes on a specified date, it’s very important that you read the documentation for the …

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