Museum Management

Understanding Membership Renewal Options

Understanding Membership Renewal Options

Doubleknot’s membership management solution makes it easy to recruit, retain, recognize and reward members at every touchpoint. When a membership enters the renewal period, members can renew or upgrade their membership in the following ways: Clicking a link in an automatic renewal notification. To view and set options for a membership renewal reminder, click Notifications …

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New Features for Gift Cards, Loyalty Accounts & Grants: Webinar Video

Thanks to everyone who attended the webinar! We hope you’re excited about the new features and we appreciate your questions and your feedback. If you missed the webinar, or you want to review the material, you can watch the video here. You’ll also find a PDF that contains answers to questions asked during the webinar. If you …

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Five Steps Toward a Data-Based Membership Benefits Strategy

Do your membership benefits maximize sales and renewals or are they ready for an overhaul? As government support declines, nonprofit cultural organizations are placing more emphasis on earned and contributed revenue to bridge the gap. Membership sales are typically a large portion of that revenue. As your organization works to boost sales and increase renewals, …

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Cultivate Meaningful Relationships with Personalization

Cultivate Meaningful Constituent Relationships with Personalization

While reading a recent job posting for a visitor services associate at a local museum, I was struck by the wide variety of job tasks expected of an entry-level team member: Operate the front desk Provide positive customer service experiences to both guests and facility rentals Provide general information about four different properties Offer concierge-like …

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Five Ways that Data Silos Hurt Your Organization

5 Ways Data Silos Hurt Nonprofit Organizations

Data “silos” occur when different departments use different systems to collect and store information like memberships, registrations, visits and donations. Because departments at cultural organizations often adopt new technologies that meet only their own needs, data silos are a common legacy. Unfortunately, they’re a legacy that impacts your bottom line—and your ability to support your …

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Best Practice: Wrapping Up Summer Programs

Best practice: wrapping up summer programs

While this summer’s triumphs and challenges are still fresh, now is the perfect time to identify opportunities to make administering next year’s summer programs even easier. Collect Feedback The best way to learn about camp operations is to seek honest feedback from everyone involved. Debrief your year-round staff and volunteers about their perspectives on the …

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Best Practice: Automatic Conflict Prevention for Group & Individual Programs

Best practice: Automatic Conflict Prevention in Group & Individual Programs

Automatic conflict prevention is  available during program registration for both individual- and group-signup programs. For individual-signup programs, conflicts are automatically prevented. When a registration owner assigns a participant to a session event, the option to sign up for conflicting events is automatically removed. Before an activity is selected, all activities in the category are displayed.  …

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#1 Museum Management Software | What Does Your Museum Need?

Learn what to look for in your next integrated museum management software.

For many museum professionals, “museum management software” means museum archive and collections management software. These software packages are critical for managing and researching collections, handling exhibitions and loans, and digitizing collections for online access. But, there’s an entire ecosystem that’s also called museum management software that manages every aspect of your museum’s interactions with visitors, …

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