Five Steps Toward a Data-Based Membership Benefits Strategy

Do your membership benefits maximize sales and renewals or are they ready for an overhaul? As government support declines, nonprofit cultural organizations are placing more emphasis on earned and contributed revenue to bridge the gap. Membership sales are typically a … Continued

Cultivate Meaningful Relationships with Personalization

While reading a recent job posting for a visitor services associate at a local museum, I was struck by the wide variety of job tasks expected of an entry-level team member: Operate the front desk Provide positive customer service experiences … Continued

Five Ways that Data Silos Hurt Your Organization

Data “silos” occur when different departments use different systems to collect and store information like memberships, registrations, visits and donations. Because departments at cultural organizations often adopt new technologies that meet only their own needs, data silos are a common … Continued

Best Practice: Automatic Conflict Prevention for Group & Individual Programs

Automatic conflict prevention is  available during program registration for both individual- and group-signup programs. For individual-signup programs, conflicts are automatically prevented. When a registration owner assigns a participant to a session event, the option to sign up for conflicting events … Continued

#1 Museum Management Software | What Does Your Museum Need?

For many museum professionals, “museum management software” means museum archive and collections management software. These software packages are critical for managing and researching collections, handling exhibitions and loans, and digitizing collections for online access. But, there’s an entire ecosystem that’s … Continued