Membership management

Understanding Membership Renewal Options

Understanding Membership Renewal Options

Doubleknot’s membership management solution makes it easy to recruit, retain, recognize and reward members at every touchpoint. When a membership enters the renewal period, members can renew or upgrade their membership in the following ways: Clicking a link in an automatic renewal notification. To view and set options for a membership renewal reminder, click Notifications …

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Five Steps Toward a Data-Based Membership Benefits Strategy

Do your membership benefits maximize sales and renewals or are they ready for an overhaul? As government support declines, nonprofit cultural organizations are placing more emphasis on earned and contributed revenue to bridge the gap. Membership sales are typically a large portion of that revenue. As your organization works to boost sales and increase renewals, …

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Cultivate Meaningful Relationships with Personalization

Cultivate Meaningful Constituent Relationships with Personalization

While reading a recent job posting for a visitor services associate at a local museum, I was struck by the wide variety of job tasks expected of an entry-level team member: Operate the front desk Provide positive customer service experiences to both guests and facility rentals Provide general information about four different properties Offer concierge-like …

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Five Ways that Data Silos Hurt Your Organization

5 Ways Data Silos Hurt Nonprofit Organizations

Data “silos” occur when different departments use different systems to collect and store information like memberships, registrations, visits and donations. Because departments at cultural organizations often adopt new technologies that meet only their own needs, data silos are a common legacy. Unfortunately, they’re a legacy that impacts your bottom line—and your ability to support your …

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Four Ways to Go Green for Earth Day

Four ways your museum, zoo, nature center or scout council can go green for Earth Day!

In honor of Earth Day on April 22, here are four environmentally friendly ways that Doubleknot can help your organization reduce paper waste, increase efficiency and provide great service while lowering administrative costs. Replace paper forms with online forms. Constituents prefer online forms because they’re easy to fill out, and they don’t have to pay …

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WEBINAR: Sales Station Essentials for Every Organization

Sales Station Webinar

No matter what kind of organization you run, Doubleknot Sales Station can help you serve all of your visitors, members and constituents better! Sales Station is an easy-to-use point-of-sale (POS) system for iPhones, iPads and any computer, and it’s included as part of your current Doubleknot subscription. With Sales Station, you can: Create and update …

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Top Five Signs You Need New Membership Management Software

Top 5 Signs You Need New Membership Management Software

When you think about your current membership management software, are any of these statements true?  Your printing and mailing costs are climbing. Why not offer mobile membership cards? They’re available instantly, difficult to lose and easy to replace. One organization estimates saving $30,000 a year by eliminating printing and postage costs. You can also provide …

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7 Ideas to Welcome New Members into Your Membership Program

Learn how to welcome new members into your membership program!

Because members may join your membership program for a slew of reasons, you won’t always know or have control over what attracted them to your program in particular. There’s not much you can do to only attract members who intend to renew year after year and truly commit themselves to your mission. Members may join …

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Ask Us Anything! An Open Q&A Webinar on 1/11/2018

Ask Us Anything! A Q&A Webinar

This time, you’ll set the agenda for the webinar! We will answer any question you have about Doubleknot. Even if you don’t have a specific question that you want to ask, you’ll definitely learn something new at this webinar. Topics might include: How to use reports to improve summer program administration Event and facility setup Setting up and …

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Historic Museum Quadruples Donations After Leaving Altru for Doubleknot

A registered National Historic Landmark located in Ely, Nevada, the Nevada Northern Railway Museum (NNRY) maintains the original railway locomotives, rolling stock, track, passenger station and buildings that served the historic copper mining region of Central Nevada for over a century. As the best-preserved example of a standard-gauge short-line in North America, NNRY has received …

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