Best Practice: Save Hours of Frustration with 15 Minutes of Testing

We frequently receive calls asking us to change an event configuration after the event has opened for registration. These changes can frustrate to your constituents and create challenges for data reporting.To avoid these issues, follow this general procedure to test … Continued

Increase Revenues and Delight Your Supporters with Gift Cards

Although you might not automatically associate gift cards with nonprofits, gift card programs can open new avenues to generate income, retain the loyalty of current supporters and recruit new people (even hard-to-reach millennials) to your programs and mission. Americans love gift … Continued

NEW: Single-Page Forms and Surveys with Conditional Logic

We’ve made Doubleknot’s registration forms and surveys even easier for your customers to complete. When you create a registration form or survey, you can now choose whether the entire form will be displayed to your customers and visitors on a … Continued

Streamlining Summer Programs: Ebook & Webinar Video!

For most nonprofits, summer programs are more than just a reliable revenue source: they’re one of the most effective ways you deliver your organization’s mission. The best camps build happy memories, instill positive values and help grow a new generation … Continued

Security Upgrade

Doubleknot has implemented a stronger data security standard for secure (HTTPS) access to our site. For most people, the change will be undetectable. However, people who are using outdated operating systems including Windows 2000, Windows Server 2003, Windows Server 2003 R2 without KB968730, … Continued

WEBINAR: Increasing Revenues with Discounts and Promotions

Discounts help attract new constituents, reward your current supporters and members and increase overall purchases. With Doubleknot’s Discounts module—the most comprehensive discount management solution in the industry—you can offer almost any kind of discount on everything you sell, with exceptional … Continued

Improvements to Text Message Receipts

We are pleased to announce that you no longer need a Google Voice account to use Sales Station’s option to send receipts to customers by text message. This change simplifies the Sales Station setup process and increases the delivery speed … Continued

VIDEO: Getting Ready for Fall Events and Programs (Refresher)

If you missed this week’s webinar about preparing for fall events and programs, you can watch the video here! Whether you’re a new administrator or an experienced user, you’ll learn new ways to simplify registration, gather all the data you need … Continued