Museums, zoos, aquariums, and other admission-based organizations face challenging circumstances for resuming operations during the COVID-19 pandemic. Prior to reopening, these organizations must create adequate policies for the health and safety of both guests and staff members. One of the … Continued
Museums are eager to bring back staff, open their doors, serve their communities, and generate much-needed revenue as soon as shelter-in-place and other restrictions are lifted. To protect visitors and staff, the decision to reopen must be backed with procedures … Continued
Many membership-based nonprofits and cultural attractions are using membership management options to satisfy current members and increase renewals and new sales. These options include: Extending all memberships to make up for closures. If you use our membership management solution, we … Continued
UPDATE: We have released a new feature that allows you to issue a refund directly to a gift card. The registration owner will automatically receive an email that contains information about the gift card. To watch a short video that demonstrates … Continued
We’ve launched a new customer support system that will make it easier and faster for us to respond to your questions and issues. In addition, the support site has a growing FAQ about common questions and procedures. IMPORTANT: The first … Continued
Like many organizations, your team may need to reschedule events, cancel events and issue full or partial refunds. You can find concise information about handling these tasks at our new support site at support.doubleknot.com. Please follow the steps to validate … Continued
We understand that organizations everywhere are faced with canceling events and issuing refunds. Instead of immediately issuing a full refund for cancelled events, some organizations are asking registration owners if they’d like to convert all or part of their registration … Continued
Donor segmentation is a crucial part of the donor retention process. If your nonprofit is ready to form long term relationships, start with these useful tips!
Donor management software helps you grow relationships with vital supporters. Make sure you’re maximizing the benefits of your software with these useful tips.
Major gifts are essential for your nonprofit’s fundraising strategy. Learn how to spot major gift opportunities and ramp up donations with these key practices.