Because memberships deliver crucial financial and mission support, recruiting, rewarding and retaining members should be a primary and collaborative goal across all visitor-serving departments at museums and similar cultural attractions. Forward-thinking museums are developing data-based strategies that empower staff to … Continued
We’re happy to announce a single, dedicated Twitter account for system news and updates. Starting immediately, @DoubleknotOps will only be used to deliver information to our customers. Our marketing messages, industry news and other information of general interest to mission-based organizations will use @HelloDoubleknot.
As part of our continuous efforts to improve our solutions, we are pleased to announce significant enhancements and new functions for Sales Station. Whether you use Sales Station as a stationary POS, as a mobile sales and management app or … Continued
Thanks to everyone who attended the webinar! We hope you’re excited about the new features and we appreciate your questions and your feedback. If you missed the webinar, or you want to review the material, you can watch the video here. You’ll … Continued
If you missed the webinar about Doubleknot’s discounts features or you want to review the material, the video is available here. Answers to questions asked during the webinar are available on that page as a downloadable PDF. If you have suggestions … Continued
Data “silos” occur when different departments use different systems to collect and store information like memberships, registrations, visits and donations. Because departments at cultural organizations often adopt new technologies that meet only their own needs, data silos are a common … Continued
As insert of our commitment to continuous improvement, we’re pleased to announce that Sales Station will soon support the Star Micronics SM-L300 3-inch portable printer. As a result, any Sales Station tablet or smartphone—including those used for mobile/roaming sales—will be … Continued
Doubleknot is planning a number of infrastructure upgrades and enhancements that will take place in early October. These changes are designed to meet our growing demand and provide greater system availability for our customers and their constituents. The upgrades will … Continued
While this summer’s triumphs and challenges are still fresh, now is the perfect time to identify opportunities to make administering next year’s summer programs even easier. Collect Feedback The best way to learn about camp operations is to seek honest … Continued
If your organization hold events or programs that take place on multiple days, we’ve increased the options available in the Frequency setting. With the new Custom Frequency option, you can set the day and start time for every additional “instance” that’s … Continued