Financials

IMPORTANT: The Upcoming EMV Liability Shift Does Not Apply to Online Purchases

EMV is a global payment system that uses a microprocessor chip installed on credit and debit cards to make it almost impossible to use counterfeit credit cards in card-present transactions, which are also known as in-store purchases. Starting October 1, 2015, there will be a “liability shift” in the United States for card-present transactions only. …

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NEW: Discount Code Report

If your organization uses the Discounts module, the new Discount Code Report delivers information about customer use of each discount code. The Discount Code Report includes: The total dollar amount of discounts for each discount code The total dollar amount of all discount codes combined For each discount code: The registration, reservation, membership or other …

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Authorize.net Improvements

If your organization uses the Authorize.net gateway, you may have received an email that details changes to their system. These changes are to decrease latency, increase reliability and reduce the number of service outages. To take advantage of the changes, Authorize.net recommends that merchants use one of their new URLs for transaction processing. If your …

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Upcoming Webinars for Membership Reports, Financial Reports and More!

There are three more webinars in our reporting webinar series. Sign up today! Understanding Membership Reports and Tailoring Them to Your Needs Audience: All organizations that use the Membership Management module Description: This webinar explains the reports available in the Membership Management module and how to modify them to meet your needs. Date: Tuesday, March …

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WEBINAR SERIES: Understanding and Customizing Doubleknot Reports

The response to Thursday’s reporting webinar was so positive that we’ve developed a continuing series of webinars about Doubleknot’s reporting features. Sign up for any or all of these webinars to learn how to get exactly the data you need. If you miss a webinar, the video will be posted online (the video from the first …

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Required Permissions for Posting Balance Adjustments

If you’ve been redirected to the Feature List when the Adjust Balance page should be displayed (e.g., when you click Adjust Balance on the Payment Details page, or after your enter a new registration or reservation), your account may not have the required permissions to post adjustments for all of the items in the order. To …

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Revenue Report and Purchase Report Now Optimized for Faster Display

The Revenue Report and the Purchase Report now deliver significant performance improvements. The improvements are achieved by placing all transaction data through midnight of the previous day in a data store where it can be retrieved quickly and efficiently. The real-time reports remain available in case you want to view real-time information about the current …

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