What Do Customers See When They Log On?

What Do Customers See When They Log On? As a Doubleknot administrator, you know what Doubleknot looks like when you log on—you see the Feature List and Administer panels with all the tools you need. But do you know what … Continued

NEW: Discount Code Report

If your organization uses the Discounts module, the new Discount Code Report delivers information about customer use of each discount code. The Discount Code Report includes: The total dollar amount of discounts for each discount code The total dollar amount … Continued

Summary of New and Enhanced Features

We’ve added or improved many features in the past few weeks! Here’s a list of what’s available: New options for gift memberships Enhanced Site Brander interface Enhanced Communications Center interface Custom facility booking windows Copy selected event settings to another … Continued

New and Updated Documentation

The following documentation is now available: NEW: Creating and Editing Facilities (User Guide) NEW: Reservations Based on Facility Reservations (User Guide) NEW: Setting Gift Membership Options (User Brief) NEW: Setting Facility Booking Windows (User Brief) NEW: Document Library (User Guide) … Continued

NEW: Editing Profile and Registrant Type During Registration (Administrators Only)

Two administrative features have returned that make it easier for administrators to enter and edit registrations on behalf of constituents. When entering or editing a registration, administrators will be able to: Change the registrant type of an existing registrant from an easy-to-access … Continued

COMING SOON: Copy Individual Event Settings to Another Event

When you manage multiple events, it can be tedious to configure common information in each event. To make it easier to set up events and to ensure consistent information, you’ll be able to copy selected attributes from an existing event … Continued

NEW: Setting the Display Order for Registrant Types

Event Management now includes support for changing the order in which registrant types are displayed during the registration process. By default, the registrant types are displayed in the order in which you added them. The Registrant Type Order feature on … Continued

NEW: Custom Booking Windows for Different Organizational Groups

Doubleknot now makes it possible for organizations that rent facilities to set different booking windows for different organizational groups. (Organizational groups are created in the Groups tab of Member Management.) The booking window is the range of dates in which … Continued

What is the “Search and Select Owner” Page?

Sometimes, you or your staff will need to enter registration information on behalf of a constituent. To make it easy for administrators to register other people, you can use the Search and Select Owner page to look up the constituent’s … Continued