Facilities

Ask to Convert Registration Fees to Donations

Best practice: Ask to convert registration fees to donations

We understand that organizations everywhere are faced with canceling events and issuing refunds. Instead of immediately issuing a full refund for cancelled events, some organizations are asking registration owners if they’d like to convert all or part of their registration fees for canceled events to a donation instead. To contact all event registrants through Communications …

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How-To Video: Assign a Different Owner to a Registration

How-To Video: Transfer Registration to a Different Owner

In less than 60 seconds, learn how to change the registration owner of an existing event or program registration.     Are there other topics you would like to see covered in a short how-to video? Let us know!       Elissa K. MillerElissa Miller, M.Ed. is Communications Director for Doubleknot and ClearView CRM.  As the …

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New Features for Gift Cards, Loyalty Accounts & Grants: Webinar Video

Thanks to everyone who attended the webinar! We hope you’re excited about the new features and we appreciate your questions and your feedback. If you missed the webinar, or you want to review the material, you can watch the video here. You’ll also find a PDF that contains answers to questions asked during the webinar. If you …

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Streamline Events & Memberships with Inline Registration Forms

Doubleknot provides two different ways to present registration forms that are assigned to specific registrant types or to all registrants: As standalone forms: These forms are displayed on their own pages during the registration process. This option is best suited for long forms and questionnaires. As inline forms: These form fields are displayed on the …

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Mobile Printing for Sales Station Coming Soon!

Coming Soon: Sales Station POS Mobile Printing

As insert of our commitment to continuous improvement, we’re pleased to announce that Sales Station will soon support the Star Micronics SM-L300 3-inch portable printer. As a result, any Sales Station tablet or smartphone—including those used for mobile/roaming sales—will be able to print barcoded tickets and receipts. As a Bluetooth Low Energy (BLE) device, the …

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WEBINAR: Increase Revenue & Simplify Signup with Custom Forms

Webinar: Increase revenue & simplify signup with custom forms

No matter what kind of organization you work with, Doubleknot’s custom forms are a powerful tool for collecting information and supporting upsell of add-on purchases. And, we’ve continuously introduced new features to make our custom forms even more flexible. Join us on Thursday, June 21, 2018 for a fact-filled webinar where we’ll cover every aspect …

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Four Ways to Go Green for Earth Day

Four ways your museum, zoo, nature center or scout council can go green for Earth Day!

In honor of Earth Day on April 22, here are four environmentally friendly ways that Doubleknot can help your organization reduce paper waste, increase efficiency and provide great service while lowering administrative costs. Replace paper forms with online forms. Constituents prefer online forms because they’re easy to fill out, and they don’t have to pay …

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“Boosting Birthday Party Profits” Webinar on May 3!

Boosting Birthday Profits Webinar - May 3, 2018

If your organization offers birthday parties and you’re not already using Doubleknot’s powerful reservations features for scheduling, payments, upsell and check-in, this webinar is for you! Join us for a fact-filled webinar on Thursday, May 3 at 2 PM Eastern / 11 AM Pacific. We’ll discuss all the ways that Doubleknot’s birthday party solutions can make booking and …

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WEBINAR: Sales Station Essentials for Every Organization

Sales Station Webinar

No matter what kind of organization you run, Doubleknot Sales Station can help you serve all of your visitors, members and constituents better! Sales Station is an easy-to-use point-of-sale (POS) system for iPhones, iPads and any computer, and it’s included as part of your current Doubleknot subscription. With Sales Station, you can: Create and update …

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The Magic House, St. Louis Children’s Museum Succeeds with Doubleknot

Museum relies on Doubleknot for registrations and reservations

The Magic House, St. Louis Children’s Museum  serves over 600,000 visitors annually. Over 60,000 children visit the Museum each year for curriculum-enriching field trips and an additional 25,000 children participate in the Museum’s outreach programs that take place in area classrooms, libraries and hospitals. The Museum sought a solution to manage registrations and reservations for a …

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