Event management

Required Permissions for Posting Balance Adjustments

If you’ve been redirected to the Feature List when the Adjust Balance page should be displayed (e.g., when you click Adjust Balance on the Payment Details page, or after your enter a new registration or reservation), your account may not have the required permissions to post adjustments for all of the items in the order. To …

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Price Groups/Schedules Enhancements are Live!

Based on your feedback, additional enhancements to the Price Groups/Schedules feature were released this week. Improvements include support for setting price groups, early discounts, and late fees for session events in programs as well as for the overall session. The following resources are available: Online help. To view the searchable online help, click Help at the …

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Minimize check-in lines on the first day of camp with built-in mobile check-in!

Even though the Northeast is facing a powerhouse blizzard right now, it’s definitely time to start planning for summer camp. One of the biggest headaches for camps is long check-in lines on the first day; it’s just not efficient to look up each camper in a paper roster or files to confirm that all of …

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Webinar: Working with the New Discounts Interface

Join us on Tuesday, February 3, at 11 AM PST/2 PM EST for a webinar about the new Discounts interface!   Learn how the new Discount Management pages and the Manage Discounts utility will make it easier to manage discounts related to event registration, ticketing, memberships, and store purchases.   Date: Tuesday, February 3 Time: …

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Improvements to Communications Center “Add Recipients” feature for event/program registrants

In Communications Center, the options to add recipients from the address lists for events/fundraisers and from the address lists for programs have been reworded for clarity. When you choose one of these options in the Add Recipients section, your choices are now: All registrants and all registration owners: Sends the message to all registrants and …

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WEBINAR: Understanding Price Groups and Price Schedules—Tuesday, January 13

Join us on Tuesday, January 13, at 11 AM PST/2 PM PST for a webinar about the new price groups and price schedules feature! If you use price groups anywhere in Doubleknot (especially in event management), we strongly recommend that you attend the webinar so you can see the features in action, learn best practices …

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Powerful New Interface for Price Groups and Price Schedules

We’ve released a major enhancement to price groups and price schedules, with even more powerful features to control pricing for events, programs, memberships, and facilities. If you use price groups anywhere in Doubleknot, or if you want to schedule automatic price changes on a specified date, it’s very important that you read the documentation for the …

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