Event management

Summary of New and Enhanced Features

We’ve added or improved many features in the past few weeks! Here’s a list of what’s available: New options for gift memberships Enhanced Site Brander interface Enhanced Communications Center interface Custom facility booking windows Copy selected event settings to another event Edit profile and registrant type during registration Set the display order for registrant types …

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NEW: Editing Profile and Registrant Type During Registration (Administrators Only)

Two administrative features have returned that make it easier for administrators to enter and edit registrations on behalf of constituents. When entering or editing a registration, administrators will be able to: Change the registrant type of an existing registrant from an easy-to-access menu Edit any registrant’s profile during registration and return to the registration in progress Changing …

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COMING SOON: Copy Individual Event Settings to Another Event

When you manage multiple events, it can be tedious to configure common information in each event. To make it easier to set up events and to ensure consistent information, you’ll be able to copy selected attributes from an existing event into any other event. Attributes that can be copied between events include: Contact E-mail Location …

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NEW: Setting the Display Order for Registrant Types

Event Management now includes support for changing the order in which registrant types are displayed during the registration process. By default, the registrant types are displayed in the order in which you added them. The Registrant Type Order feature on the event’s management page will display all of the registrant types in use and let …

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Best Practices for Event Categories

Event categories are a powerful feature for organizing and communicating event information. At the most basic level, Doubleknot’s event categories make it easy to organize events into related groups. With event categories, you can: Display related events on the organizational calendar. Visitors can display all events or only the events for a selected category. Share the …

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What is the “Search and Select Owner” Page?

Sometimes, you or your staff will need to enter registration information on behalf of a constituent. To make it easy for administrators to register other people, you can use the Search and Select Owner page to look up the constituent’s member profile at the beginning of the registration process. When a logged-on administrator begins a …

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All Basic Administrator Training Webinars Available Online

Videos for all three of the basic administrator training videos are now available online. These webinars are useful for new staff who’ve joined your organization as well as existing staff who haven’t been trained or who’d like to brush up their basic skills. (If your organization only has one person who uses Doubleknot, it’s a …

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Reporting Webinars Available Online!

Videos of the following reporting webinars are available online: Reporting Overview and Understanding Calendar Activity Event Reports Understanding Program Reports and Tailoring Them to Your Needs Understanding Reservations & Facilities Reports and Tailoring Them to Your Needs Doubleknot Support

Don’t Forget: Free Review of Event Setup

Do you have a complicated configuration for summer camps, educational programs, or special events? Do you want to make sure that your registrant types, activities, payment schedules, billing reminder and other options are set up correctly? Remember, Doubleknot’s Professional Services team offers a free review of any event setup to ensure that it meets your requirements …

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Welcome, Save the Bay!

Doubleknot Logo

We’re very happy to welcome Save the Bay to Doubleknot! Save the Bay is dedicated to protecting and improving Narragansett Bay, which covers 147 square miles on the north side of Rhode Island Sound. One of the ways the organization delivers its mission is through Bay education and outreach to keep the public aware of …

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