Event management

Ask to Convert Registration Fees to Donations

Best practice: Ask to convert registration fees to donations

We understand that organizations everywhere are faced with canceling events and issuing refunds. Instead of immediately issuing a full refund for cancelled events, some organizations are asking registration owners if they’d like to convert all or part of their registration fees for canceled events to a donation instead. To contact all event registrants through Communications …

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Super-Fast Digital Checkin for Summer Programs

Digital checkin for summer programs

Summer programs are right around the corner! If you’re using Doubleknot for summer camp and program registration, you can use our Sales Station app to speed and simplify check-in: Instead of lining up groups of campers alphabetically and searching paper files, staff can quickly look up any registration and check the campers in immediately. If the registration …

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How-To Video: Assign a Different Owner to a Registration

How-To Video: Transfer Registration to a Different Owner

In less than 60 seconds, learn how to change the registration owner of an existing event or program registration.     Are there other topics you would like to see covered in a short how-to video? Let us know!       Elissa K. MillerElissa Miller, M.Ed. is Doubleknot’s Communications Director.  As the former development director for …

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Using Sales Station for Summer Camp Programs: Video Available Now

Spring programs have already begun, and summer camps are right around the corner. Our Sales Station app for iPhones and iPads offers a wide array of features that simplify and streamline camp administration at program sites. If you missed the webinar about using Sales Station for camp programs last week or you want to review …

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New Features for Gift Cards, Loyalty Accounts & Grants: Webinar Video

Thanks to everyone who attended the webinar! We hope you’re excited about the new features and we appreciate your questions and your feedback. If you missed the webinar, or you want to review the material, you can watch the video here. You’ll also find a PDF that contains answers to questions asked during the webinar. If you …

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Streamline Events & Memberships with Inline Registration Forms

Doubleknot provides two different ways to present registration forms that are assigned to specific registrant types or to all registrants: As standalone forms: These forms are displayed on their own pages during the registration process. This option is best suited for long forms and questionnaires. As inline forms: These form fields are displayed on the …

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Mobile Printing for Sales Station Coming Soon!

Coming Soon: Sales Station POS Mobile Printing

As insert of our commitment to continuous improvement, we’re pleased to announce that Sales Station will soon support the Star Micronics SM-L300 3-inch portable printer. As a result, any Sales Station tablet or smartphone—including those used for mobile/roaming sales—will be able to print barcoded tickets and receipts. As a Bluetooth Low Energy (BLE) device, the …

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Available Now: Importing Program Groups & Members

Import program groups and members/rosters

We are pleased to announce that support for importing program groups and members is now available. For organizations that use group registration and/or reservation features, importing program groups allows you to create complete and accurate data for all the groups you serve, including the automatic assignment of program group privileges to every person identified as …

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