WEBINAR: Important Changes to Programs for 2017

NOTE: If your organization is using Programs to manage spring and summer camps, we strongly recommend that at least one person from your organization attend this webinar.

We’ve made several significant changes to the Programs module for 2017. In this webinar on Tuesday, January 10, 2017, we’ll discuss how to use the new features to make registration easier for your constituents and managing programs, sessions and session events easier for you and your staff.

Understanding Updates to Programs 2017

<Programs webinar - January 10, 2017>

Date: Tuesday, January 10, 2017
Time: 2 PM Eastern / 11 AM Pacific

<Register for Programs Webinar>

Streamlining Summer Programs: Ebook & Webinar Video!

Strategies to Simplify Summer Programs

For most nonprofits, summer programs are more than just a reliable revenue source: they’re one of the most effective ways you deliver your organization’s mission. The best camps build happy memories, instill positive values and help grow a new generation of supporters.

At Doubleknot, our goal is to minimize the administrative tasks of program management so you can focus on what really matters: delivering an excellent camp experience. So, we wrote an eBook called Seven Simple Strategies to Streamline Summer Programs, which offers strategies to make every aspect of camp administration—from communications to registration and all the way to check-in, check-out and end-of-season followups—easier for your families and more efficient for your staff.

Response to the eBook was so positive that we used it as the foundation for an educational webinar. We invite you to download the eBook or watch the video (or both!) and contact us at Doubleknot@doubleknot.com if you have any questions or suggestions.

Simplify Summer Camp Administration Webinar

summerprogramswebinarli

Camps are more than just a reliable revenue source: they’re one of the most effective ways that nonprofits deliver their mission!

Please join us on Thursday, November 10 at 1 PM Eastern for a fact-filled webinar designed to make every aspect of camp administration easier for your families and more efficient for your staff.

Topics range from improving communications and registration to payment collection and all the way to check-in, check-out and end-of-season followups.

We look forward to seeing you there!

Sales Station on iPhones Automatically Adapts to Your Usage

To ensure the best possible experience when you’re using the Sales Station mobile POS app on an iPhone, the contents of the screen changes depending on whether the iPhone is in landscape mode or portrait mode.

In portrait mode, the items in the purchase aren’t displayed on the main register screen, which provides more space for register buttons and easier scrolling. The number at the top of the screen shows the number of items in the purchase. To view the items, tap View Cart. To return to the register buttons, tap Hide Cart. You can swipe a card or tap Charge to begin the payment process on either screen.

Left: Sales Station in portrait mode hides the contents of the order to improve visibility and navigation. Right: If you tap View Cart, the items in the order are displayed. 

Sales Station on iPhone: Portrait Mode

In the iPhone’s landscape mode, Sales Station displays both the register buttons and the contents of the order.

Sales Station in iPhone landscape mode. 

Sales Station on iPhone: Landscape View

Use of the Sales Station app for iOS is included with your Doubleknot subscription. For more information, contact us at Doubleknot@doubleknot.com.

Speed Sales and Checkin with Mobile POS and a Bluetooth Scanner

With a Bluetooth scanner and Doubleknot’s Sales Station app for iOS, there are new ways to quickly check in participants, ticket holders and members; collect outstanding payments; add products to a purchase; and apply member discounts. The following table explains the different ways that you can use a scanner to streamline in-person transactions.

When you scan the code on a:  Sales Station will: 
Receipt of any kind Display the complete order. From there, you can perform any action available for the kinds of items in the order.
Registration or reservation If no money is due, the person is checked in.
If money is due, the order is displayed so you can collect.
Admission ticket If no money is due, the person is checked in.
If money is due, the order is displayed so you can collect.
Membership card Display information about the membership and allow you to check the member(s) in, look up membership details and apply member discounts to other items in the purchase.
Product (UPC code) Add the product to the purchase.

For more information about the Sales Station app for iOS and supported scanners, contact us at doubleknot@doubleknot.com.

Sales Station Mobile POS for iPhones Available Now!

Sales Station for iOS extends the full power of Doubleknot’s integrated solutions with the simplicity and convenience of a mobile point-of-sale solution. Sales Station turns iPads and iPhones into a completely portable point-of-sale with easy access to everything you offer.

Adding tickets to a purchase

Sales Station Mobile POS lets you sell and collect payment anywhere

Because Sales Station is fully integrated with Doubleknot, you don’t need to set up tickets, memberships, reservations or merchandise a second time. You can add buttons to the screen for any event, reservation, membership or product, and add anything to a purchase (even if it’s not assigned to a button) with a few simple taps. And with all of your online, on-site and mobile sales and donations are recorded in Doubleknot’s database, you’ll have a 360-degree view of your customers and operations and a single source of data for reporting.

Items in the purchase are displayed in the Charges column. Just tap the blue button or swipe a credit card to collect and record payment (credit card reader not shown).

Here are a few ways that nonprofits use Sales Station:

  • Linebusting. Reduce wait time and speed admissions by using Sales Station as a pop-up ticket or membership booth.
  • Checkin for camps, events and programs. Look up registrants, update registrations and collect payments anywhere without requiring program staff to handle cash or checks.
  • Fundraising. Ask for donations to support an exhibit as visitors exit, and accept donations at special events on or off your site.
  • Memberships. With roaming membership sales, staff can convert visitors to members and credit the cost of today’s admission against the membership price. Existing members automatically receive their benefits on any purchase.

If you’re ready to start using Sales Station for iOS or if you have any questions, contact us at doubleknot@doubleknot.com.

WEBINAR: Increasing Revenues with Discounts and Promotions

Discounts help attract new constituents, reward your current supporters and members and increase overall purchases. With Doubleknot’s Discounts module—the most comprehensive discount management solution in the industry—you can offer almost any kind of discount on everything you sell, with exceptional flexibility for setting the qualifying purchase and the discounted item. Join us for a webinar on Thursday, September 8, 2016 at 2 PM Eastern / 11 AM Pacific, where we’ll cover how to create and track discounts, introduce new features and answer your questions.

Understanding Discounts and Promotions

Discounts Webinar: September 8, 2016

Date: Thursday, September 8, 2016
Time: 2 PM Eastern / 11 AM Pacific

Register for the webinar!