Camp management

NEW: Discount Code Report

If your organization uses the Discounts module, the new Discount Code Report delivers information about customer use of each discount code. The Discount Code Report includes: The total dollar amount of discounts for each discount code The total dollar amount of all discount codes combined For each discount code: The registration, reservation, membership or other …

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WEBINAR: Best Practices and Upcoming Enhancements for Programs

We hope you enjoyed the August 11 webinar on the Programs module! We discussed best practices for setting up and managing programs, and looked at some of the new features that we’ll be releasing soon. If you missed the webinar or if you’d like to go over the information again, check it out here. And, please …

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WEBINAR: Best Practices and Upcoming Enhancements for Programs

 If your organization uses the Programs module, be sure to join us on Tuesday, August 11 at 11 AM Pacific / 2 PM Eastern for a fact-filled webinar! We’ll discuss upcoming enhancements that will impact your participants as well as your staff, and review overall best practices for program configuration and management to help you benefit …

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NEW: Editing Profile and Registrant Type During Registration (Administrators Only)

Two administrative features have returned that make it easier for administrators to enter and edit registrations on behalf of constituents. When entering or editing a registration, administrators will be able to: Change the registrant type of an existing registrant from an easy-to-access menu Edit any registrant’s profile during registration and return to the registration in progress Changing …

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NEW: Setting the Display Order for Registrant Types

Event Management now includes support for changing the order in which registrant types are displayed during the registration process. By default, the registrant types are displayed in the order in which you added them. The Registrant Type Order feature on the event’s management page will display all of the registrant types in use and let …

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NEW: Custom Booking Windows for Different Organizational Groups

Doubleknot now makes it possible for organizations that rent facilities to set different booking windows for different organizational groups. (Organizational groups are created in the Groups tab of Member Management.) The booking window is the range of dates in which a visitor can make a reservation for a facility. For example, you could allow council …

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Best Practices for Event Categories

Event categories are a powerful feature for organizing and communicating event information. At the most basic level, Doubleknot’s event categories make it easy to organize events into related groups. With event categories, you can: Display related events on the organizational calendar. Visitors can display all events or only the events for a selected category. Share the …

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What is the “Search and Select Owner” Page?

Sometimes, you or your staff will need to enter registration information on behalf of a constituent. To make it easy for administrators to register other people, you can use the Search and Select Owner page to look up the constituent’s member profile at the beginning of the registration process. When a logged-on administrator begins a …

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All Basic Administrator Training Webinars Available Online

Videos for all three of the basic administrator training videos are now available online. These webinars are useful for new staff who’ve joined your organization as well as existing staff who haven’t been trained or who’d like to brush up their basic skills. (If your organization only has one person who uses Doubleknot, it’s a …

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