Like many organizations, your team may need to reschedule events, cancel events and issue full or partial refunds. You can find concise information about handling these tasks at our new support site at support.doubleknot.com. Please follow the steps to validate … Continued
We understand that organizations everywhere are faced with canceling events and issuing refunds. Instead of immediately issuing a full refund for cancelled events, some organizations are asking registration owners if they’d like to convert all or part of their registration … Continued
We are pleased to announce that we now support donations by text messaging! Donors who text “give” or “donate” to your organization’s special phone number will receive a link to a mobile-friendly donation page. You can pick any available phone … Continued
Doubleknot now supports digital mobile membership cards on Android devices. With our existing support for digital membership cards on iOS, you can now automatically issue digital membership cards that can be saved and displayed on any smartphone. Best of all, … Continued
Many museums seeking to increase attendance by underserved communities begin with free and pay-what-you-want admission policies and programs. While these programs are easy to implement and easy to explain to funders and donors, multiple studies show that free- and reduced-cost … Continued
To boost efficiency and meet ever-increasing customer expectations, museums need to stay up-to-date on every technology that visitors, members, and donors interact with, including museum ticketing software. Every online, on-site and mobile-based visitor interaction shapes the public’s perception of your … Continued
We are pleased to announce the upcoming release of support for mobile membership cards in the Google Pay app on Android devices. With our existing support for Apple Wallet on iPhones, you can now automatically issue mobile membership cards that … Continued
Doubleknot’s education solutions help eliminate paperwork, improve communications and speed checkin for camps, group visits and classes. Watch our short explainer video to learn more! Elissa K. MillerElissa Miller, M.Ed. is Doubleknot’s Communications Director. As the former development director for a … Continued
We are pleased to announce a new report that will be released soon for organizations that use Doubleknot’s integrated membership management solution. The Member Attendance report will display the number of times each member visited during any time period you … Continued
If your team uses Sales Station on *any* iOS device (iPhones or iPads), follow these steps on every device to update your configuration: On the iPhone or iPad, open Settings. Locate the Sales Station item and enter the server name … Continued