WHITE PAPER: Designing a Data-Based Member Benefits Strategy

Because memberships deliver crucial financial and mission support, recruiting, rewarding and retaining members should be a primary and collaborative goal across all visitor-serving departments at museums and similar cultural attractions. Forward-thinking museums are developing data-based strategies that empower staff to … Continued

New Twitter Account for System Updates

posted in: General, Support, Training | 0

We’re happy to announce a single, dedicated Twitter account for system news and updates. Starting immediately, @DoubleknotOps will only be used to deliver information to our customers. Our marketing messages, industry news and other information of general interest to mission-based organizations will use @HelloDoubleknot.

Sales Station POS New Features & Enhancements

As part of our continuous efforts to improve our solutions, we are pleased to announce significant enhancements and new functions for Sales Station. Whether you use Sales Station as a stationary POS, as a mobile sales and management app or … Continued

Understanding Membership Renewal Options

Doubleknot’s membership management solution makes it easy to recruit, retain, recognize and reward members at every touchpoint. When a membership enters the renewal period, members can renew or upgrade their membership in the following ways: Clicking a link in an … Continued

Super-Fast Digital Checkin for Summer Programs

Summer programs are right around the corner! If you’re using Doubleknot for summer camp and program registration, you can use our Sales Station app to speed and simplify check-in: Instead of lining up groups of campers alphabetically and searching paper files, staff … Continued

How-To Video: Assign a Different Owner to a Registration

In less than 60 seconds, learn how to change the registration owner of an existing event or program registration.     Are there other topics you would like to see covered in a short how-to video? Let us know!     … Continued

Using Sales Station for Summer Camp Programs: Video Available Now

Spring programs have already begun, and summer camps are right around the corner. Our Sales Station app for iPhones and iPads offers a wide array of features that simplify and streamline camp administration at program sites. If you missed the … Continued

New Features for Gift Cards, Loyalty Accounts & Grants: Webinar Video

Thanks to everyone who attended the webinar! We hope you’re excited about the new features and we appreciate your questions and your feedback. If you missed the webinar, or you want to review the material, you can watch the video here. You’ll … Continued