Year: 2018

Scheduled Maintenance for Doubleknot Merchant Account

Important Information

We will conduct scheduled maintenance on the Doubleknot Merchant Account on Saturday, March 17 from 5 AM to 5:45 AM Eastern. Doubleknot Merchant Account payment services will be unavailable during the maintenance window. Please follow @Doubleknotinc on Twitter for up-to-date system information. Elissa K. MillerElissa Miller, M.Ed. is Communications Director for Doubleknot and ClearView CRM.  As the former …

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The Magic House, St. Louis Children’s Museum Succeeds with Doubleknot

Museum relies on Doubleknot for registrations and reservations

The Magic House, St. Louis Children’s Museum  serves over 600,000 visitors annually. Over 60,000 children visit the Museum each year for curriculum-enriching field trips and an additional 25,000 children participate in the Museum’s outreach programs that take place in area classrooms, libraries and hospitals. The Museum sought a solution to manage registrations and reservations for a …

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Important: Clear Cache to Eliminate Report Writer Issues

Important Information

We recently updated our Report Writer software. After the update, you may find that the default search criteria fields and Update Results button do not work as expected. This can occur when your browser is using cached information to display Doubleknot pages. To fix this issue, clear your browser’s cache. You can find instructions on …

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Top Five Signs You Need New Membership Management Software

Top 5 Signs You Need New Membership Management Software

When you think about your current membership management software, are any of these statements true?  Your printing and mailing costs are climbing. Why not offer mobile membership cards? They’re available instantly, difficult to lose and easy to replace. One organization estimates saving $30,000 a year by eliminating printing and postage costs. You can also provide …

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7 Ideas to Welcome New Members into Your Membership Program

Learn how to welcome new members into your membership program!

Because members may join your membership program for a slew of reasons, you won’t always know or have control over what attracted them to your program in particular. There’s not much you can do to only attract members who intend to renew year after year and truly commit themselves to your mission. Members may join …

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More Information About Donation Enhancements

Coming Soon: Enhancements to Online Donations

As we announced in December, we’re getting ready to launch several new features for online donations! Here are some of the improvements you’ll see in the next several weeks. Form-Free Setup. You’ll be able to set up donation pages without creating a custom form. Your donation page can  include buttons to click for predefined amounts, …

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