Best Practice: How to Configure Events that Meet More than Once

How to configure events that meet more than once

If your organization hold events or programs that take place on multiple days, we’ve increased the options available in the Frequency setting. With the new Custom Frequency option, you can set the day and start time for every additional “instance” that’s part of the same event.

For example, consider an organization that offers a course that meets twice. The first meeting is at 6 PM on Monday night, and the second meeting is at 6 PM on Wednesday night. When you create the event, you can schedule the Wednesday night meeting—the second instance—using the Custom option in the Frequency pop-up menu.

Creating an event with a custom Frequency setting. The first part of the event takes place on October 8 at 6 PM, and the second part, or instance, takes place on October 10 at 6 PM. (Click for a larger image.)

Event with custom frequency settings

Every instance of the event will be displayed on the Details page at the beginning of the registration process.

Custom event frequency displayed on event details page

When you create additional instances of an event, all instances will be displayed on the organization calendar. No matter which calendar link a visitor clicks, the correct registration page will be displayed.

The calendar shows all days and times for the event.

On the calendar, the event is displayed on both dates.

The custom frequency feature is also available for Session Events in Programs. For example, a scout council will be able to schedule multiple meetings of a merit badge workshop and/or a University of Scouting workshop on different days and times.

For more information, contact us at Support@doubleknot.com.

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