Year: 2017

Expanded Customer Support Hours

Expanded Customer Support Hours

With the opening of our East Coast service center, we are pleased to announce that our customer support hours are expanded to better serve our clients in the Eastern and Central time zones. Doubleknot support hours are 8 AM to 8 PM Eastern Time Monday to Friday (holidays excluded)  Elissa Miller

WEBINAR: Understanding Discounts, Price Groups & Price Schedules

Would you like to learn more about Doubleknot’s powerful features for managing pricing and promotions? If so, join us on Thursday, October 26 at 11 AM Pacific / 2 PM Eastern for an informative webinar that will cover: How to use Discounts to create any kind of discount based on any condition you choose, such as entering a discount code, the presence of discount-eligible …

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Important: Reports will be updated over the weekend

Important Information

We are planning behind-the-scenes updates to reporting on Monday, October 2, 2017. When you access any Doubleknot report on or after Monday, the report may not be displayed correctly. This issue can be fixed with one simple step. If you experience any problems with reports on or after Monday, just refresh the browser page. For …

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4 Great Ways for Nonprofits to GROW Holiday Revenue

4 Great Ways to Grow Holiday Revenue

With winter holidays right around the corner, here are some ways that museums, zoos, science centers, nature centers and similar nonprofits around the country are planning to earn more revenue and increase donations during the biggest shopping season of the year.   What’s your organization planning for the holidays? Elissa Miller

Get Your Money Faster with Direct Funds Deposit!

Direct Funds Deposit for Nonprofits from Togetherpay and Doubleknot!

Do you ever wish that your funds could be automatically deposited in your account without going through the steps to transfer funds? If so, Doubleknot’s new direct funds deposit option is for you! As part of our Togetherpay offering, you can you can automatically deposit 100 percent of payments collected from credit card transactions directly …

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Great Guidestar article on corporate sponsorships for #GivingTuesday!

Fundraising Solutions

With #GivingTuesday just around the corner, Guidestar (the world’s largest source of information on nonprofit organizations) has published a great how-to article on pitching corporate partnerships for the annual fundraising event. Partnerships can be an important source of Giving Tuesday funds–according to Charity Navigator, corporations donated $17.8 billion in 2014 alone! Check out the full …

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New: Color-Coded Daily Reservations Schedules

There’s a new way to view reservations: a color-coded daily reservations schedule! In addition to choosing the date, you can choose which category to display and even limit the display to a specific facility. Color-coded daily reservations schedule. Click to view a close-up of the screen. To view the daily schedule, follow these steps in …

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WEBINAR: Streamline Scheduling and Managing Large Group Visits!

Group Visits Webinar on September 28

At many museums, zoos and other visitor-serving organizations, it’s common practice to divide a large group (especially a school group) into smaller groups that rotate through locations, programs and facility options at your site. Doubleknot now offers a suite of tools that make it easy to create these smaller groups (subgroups) and assign them to …

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Report from Association of Nature Center Administrators (ANCA) Conference

ANCA 2017 Magnolia Summit

David Mimeles, Doubleknot’s VP for Sales and Marketing, wrote the following about ANCA’s Magnolia Summit, the organization’s annual conference.  I had a great time at the Association of Nature Center Administrators (ANCA) national conference at the McDowell Environmental Center in Nauvoo, Alabama! As an event sponsor, I’m proud to support the efforts of these dedicated …

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Planning Popular and Profitable Overnight Events

Planning Popular & Profitable Overnight Events

Overnight programs can engage your constituents in a new way. But like any program, you want the administrative process to be as seamless as possible so you can focus on delivering an excellent and unique experience for your visitors. Here are a few ways that Doubleknot can support your overnight events: Built-in capacity management and …

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