We are planning behind-the-scenes updates to reporting on Monday, October 2, 2017.
When you access any Doubleknot report on or after Monday, the report may not be displayed correctly. This issue can be fixed with one simple step.
If you experience any problems with reports on or after Monday, just refresh the browser page. For most browsers, hold down the Shift key while you click the Reload button at the top of your browser. (Exact instructions for your browser can be found in your browser’s Help section.)