Month: April 2015

What is the “Search and Select Owner” Page?

Sometimes, you or your staff will need to enter registration information on behalf of a constituent. To make it easy for administrators to register other people, you can use the Search and Select Owner page to look up the constituent’s member profile at the beginning of the registration process. When a logged-on administrator begins a …

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All Basic Administrator Training Webinars Available Online

Videos for all three of the basic administrator training videos are now available online. These webinars are useful for new staff who’ve joined your organization as well as existing staff who haven’t been trained or who’d like to brush up their basic skills. (If your organization only has one person who uses Doubleknot, it’s a …

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Mobile-Friendly Registration Pages for All Organizations On April 29, 2015!

We’re pleased to announce that our new mobile-friendly registration pages will be available for all of our clients on 4/29/2015. Several organizations already use the mobile-friendly pages and report that they’re attractive and easy to use on smartphones and tablets as well as on desktop computers. Mobile-friendly registration and payment pages. Click the image for …

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Basic Administrator Training Webinar #1 Available Online

If you missed last week’s Basic Administrator Training webinar, click here to watch it online. This is the first of three webinars about basic administrative tasks in Doubleknot. The next two webinars will take place this week: Basic Doubleknot Administrator Training 2 of 3 Date: Tuesday, April 21, 2015 Time: 2 PM Eastern/11 AM Pacific Register: https://attendee.gotowebinar.com/register/7938247818868709889 Basic Doubleknot Administrator Training 3 of …

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Infrastructure Upgrade Scheduled for Friday 4/17/2015

We’re performing a significant upgrade of our servers and network infrastructure from 9 PM PDT on Friday, April 17 to 3 AM PDT on Saturday, April 18. During this time, Doubleknot services will not be available. The upgrade reflects our continuing investment in providing the most advanced architecture available for your online services. The benefits of this …

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It’s National Volunteers Week! Reward Your Volunteers.

It’s National Volunteers Week! Here are a few ways that you can recognize your hard-working, dedicated volunteers: Recognize your top performers in your newsletter and on your web site. Check in personally with your volunteers—a personal call or message of acknowledgment goes a long way. Hold a Volunteer Appreciation event. Offer free admission or discounts on popular …

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IMPORTANT: Infrastructure Upgrade Rescheduled

The upgrade that was slated for April 11 has been rescheduled. There will be no interruption of service this weekend. Please follow @doubleknotinc on Twitter to receive the latest information and system status.  Thank you for your continued support! Doubleknot Support

Doubleknot Infrastructure Upgrade Scheduled for April 11, 2015

We’re performing a significant upgrade of our servers and network infrastructure from 10 PM PDT on Saturday, April 11 to 4 AM PDT on Sunday, April 12. During this time, Doubleknot services will not be available. The upgrade reflects our continuing investment in providing the most advanced architecture available for your online services. The benefits of …

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