Month: February 2015

Custom Reporting Basics Webinar on March 12

Join us on Thursday, March 12 at 2 PM EST / 11 AM PST/for a webinar about Doubleknot’s custom reporting features! We’ll discuss how to use Report Writer to create reports that contain exactly the information you need. Date: Thursday, March 12 Time: 2 PM EST / 11 AM PST Register:  https://attendee.gotowebinar.com/register/133057764432814593 Doubleknot Support

Welcome, Save the Bay!

Doubleknot Logo

We’re very happy to welcome Save the Bay to Doubleknot! Save the Bay is dedicated to protecting and improving Narragansett Bay, which covers 147 square miles on the north side of Rhode Island Sound. One of the ways the organization delivers its mission is through Bay education and outreach to keep the public aware of …

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Required Permissions for Posting Balance Adjustments

If you’ve been redirected to the Feature List when the Adjust Balance page should be displayed (e.g., when you click Adjust Balance on the Payment Details page, or after your enter a new registration or reservation), your account may not have the required permissions to post adjustments for all of the items in the order. To …

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Summer Camp Setup: Managing Registration Dates is Easier than Ever

When you’re setting up a summer camp program with multiple session events (classes and activities) in every session, our new features to control registration dates for all session events makes it easier to make sure that all of the registration dates are set correctly. You can set the registration dates and times for all session …

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NEW: Auto-Save Updated Registrations for Group Signup Program

We’re pleased to announce a new feature that makes it easier to update registrations for group signup programs (like summer scouting camps). Several Doubleknot organizations operate programs where people can register for a block of space in advance, and then update their registration with names and class/activity selections later. Previously, people who updated their registrations to …

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Revenue Report and Purchase Report Now Optimized for Faster Display

The Revenue Report and the Purchase Report now deliver significant performance improvements. The improvements are achieved by placing all transaction data through midnight of the previous day in a data store where it can be retrieved quickly and efficiently. The real-time reports remain available in case you want to view real-time information about the current …

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Price Groups/Schedules Enhancements are Live!

Based on your feedback, additional enhancements to the Price Groups/Schedules feature were released this week. Improvements include support for setting price groups, early discounts, and late fees for session events in programs as well as for the overall session. The following resources are available: Online help. To view the searchable online help, click Help at the …

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