We’re very pleased to present our new “explainer” video, which covers the scope of Doubleknot’s solutions in a little over a minute. Click below to watch, and let us know what you think!
Doubleknot now supports enhanced single-page donation forms that update the contents of the form based on what the user selects.
For example, if one donation level includes a T-shirt, options to select T-shirt size are displayed when the visitor selects this donation level. If the next donation level includes a T-shirt and a personalized tote bag, the page will display T-shirt options and tote bag options when a visitor selects that donation level.
Example: Page content changes depending on what the user selects (click image for a larger view)
In a webinar on Thursday, February 9 at 2 PM Eastern / 11 AM Pacific, we’ll show you how to create an enhanced single-page donation form and also discuss best practices for online donations.
Date: Thursday, February 9, 2017
Time: 2 PM Eastern / 11 AM Pacific
NOTE: If your organization is using Programs to manage spring and summer camps, we strongly recommend that at least one person from your organization attend this webinar.
We’ve made several significant changes to the Programs module for 2017. In this webinar on Tuesday, January 10, 2017, we’ll discuss how to use the new features to make registration easier for your constituents and managing programs, sessions and session events easier for you and your staff.
For most nonprofits, summer programs are more than just a reliable revenue source: they’re one of the most effective ways you deliver your organization’s mission. The best camps build happy memories, instill positive values and help grow a new generation of supporters.
At Doubleknot, our goal is to minimize the administrative tasks of program management so you can focus on what really matters: delivering an excellent camp experience. So, we wrote an eBook called Seven Simple Strategies to Streamline Summer Programs, which offers strategies to make every aspect of camp administration—from communications to registration and all the way to check-in, check-out and end-of-season followups—easier for your families and more efficient for your staff.
Response to the eBook was so positive that we used it as the foundation for an educational webinar. We invite you to download the eBook or watch the video (or both!) and contact us at Doubleknot@doubleknot.com if you have any questions or suggestions.
Camps are more than just a reliable revenue source: they’re one of the most effective ways that nonprofits deliver their mission!
Please join us on Thursday, November 10 at 1 PM Eastern for a fact-filled webinar designed to make every aspect of camp administration easier for your families and more efficient for your staff.
Topics range from improving communications and registration to payment collection and all the way to check-in, check-out and end-of-season followups.
We look forward to seeing you there!
Doubleknot offers complete control over how prices are presented to your customers and how your customers can pay for their purchases. Please join us for a fact-filled webinar on Tuesday, November 8 at 2 PM Eastern/ 11 AM Pacific where we’ll thoroughly cover every aspect of pricing and payments including:
- Using price groups to display only the prices that are relevant for the selected registrant types
- How to schedule price changes in advance (especially helpful for facility reservations)
- Setting up payment schedules so customers can pay in installments.
To ensure the best possible experience when you’re using the Sales Station mobile POS app on an iPhone, the contents of the screen changes depending on whether the iPhone is in landscape mode or portrait mode.
In portrait mode, the items in the purchase aren’t displayed on the main register screen, which provides more space for register buttons and easier scrolling. The number at the top of the screen shows the number of items in the purchase. To view the items, tap View Cart. To return to the register buttons, tap Hide Cart. You can swipe a card or tap Charge to begin the payment process on either screen.
Left: Sales Station in portrait mode hides the contents of the order to improve visibility and navigation. Right: If you tap View Cart, the items in the order are displayed.
In the iPhone’s landscape mode, Sales Station displays both the register buttons and the contents of the order.
Sales Station in iPhone landscape mode.
Use of the Sales Station app for iOS is included with your Doubleknot subscription. For more information, contact us at Doubleknot@doubleknot.com.
Doubleknot has implemented a stronger data security standard for secure (HTTPS) access to our site. For most people, the change will be undetectable. However, people who are using outdated operating systems including Windows 2000, Windows Server 2003, Windows Server 2003 R2 without KB968730, Windows XP without Service Pack 3 and Mac OS X through version 10.4, may no longer be able to access Doubleknot pages.
If your staff or constituents are unable to access Doubleknot and cannot upgrade their computer to a current operating system, download and use the latest version of the Chrome browser.